How We Collect and Verify Reviews
Ensuring Authentic and Transparent Feedback from Real Customers
How are reviews collected?
Reviews are collected directly from customers who have purchased our products. After completing their purchase, customers are invited via email to share their feedback about their experience and the product.
Can anyone leave a review, or is it restricted to verified customers?
Only verified customers who have made a purchase through our website are invited to leave a review. This ensures that all feedback reflects genuine user experiences.
How do you ensure the authenticity of the reviews?
We cross-check reviews with purchase records to ensure they come from real customers. Additionally, all reviews are moderated to filter out spam, irrelevant content, or fraudulent submissions.
Are both positive and negative reviews published?
Yes, we value transparency and display all reviews—positive and negative—as long as they adhere to our guidelines (e.g., respectful language and relevance to the product or service).
Do you edit or modify customer reviews?
No, we do not edit or modify the content of customer reviews. However, we may correct typos or formatting issues to ensure clarity, without altering the meaning of the feedback.